Terms & Conditions

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General Terms

The following terms apply to V系 Dreamer (Visual Kei Dreamer), its website, merchandise sales, and services.

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Independent Business

• V系 Dreamer operates independently and provides its services on its own behalf.

• We do not represent any bands, artists, or their management unless otherwise stated.

• We may work directly with artists, management, agencies, and event organizers for specific appearances, events, or collaborations.

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Band Information Disclaimer

• Band names, images, and related information displayed on this website are used for informational and promotional purposes in connection with V系 Dreamer's merchandise, services, events, and artist collaborations.

• All trademarks, names, and images remain the property of their respective artists and rights holders.

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Authenticity of Merchandise

• All merchandise sold by V系 Dreamer consists of official items obtained from live events, official merchandise sales, or authorized retailers.

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Merchandise Responsibility

• We are not the manufacturer of the merchandise and are not responsible for product defects, quality issues, or manufacturing errors.

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Shopping Service Terms

The following terms specifically apply to V系 Dreamer's Shopping Service.

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Eligibility / Age Requirement

• Customers must be at least 18 years of age, or have permission from a parent or legal guardian, to use the Shopping Service or submit a shopping request.

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Service Terms

• The Shopping Service acts as a purchasing service on behalf of the customer.

• While we will make every effort to obtain requested items, we cannot guarantee that all requested merchandise will be available.

• Merchandise purchase conditions may change at the event without prior notice.

• The number of Shopping Service requests accepted per event may be limited based on time, logistics, and purchasing restrictions.

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Not an Official Retailer

• The Shopping Service is not an official merchandise retailer for any band, artist, or event.

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Service Fees

• To be determined for 2027.

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Merchandise Availability

• Submitting a request does not guarantee that requested items will be obtained, as merchandise availability may be limited or items may sell out at any time, including on the day of the event.

• Some merchandise may have purchase limits, advance reservation requirements, or restrictions set by the band or event organizers.

• Certain items may be distributed randomly. Member, design, type, or color selection may not be available.

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Order Limits

• Shopping requests are accepted on a first-come, first-served basis and may be limited to 5 orders per event or subject to a maximum total merchandise value per event, depending on logistics, item size, and carrying limitations.

• We reserve the right to limit or decline additional requests once capacity for an event has been reached.

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Orders & Payments

• Merchandise prices are determined by the band, their management, or event organizers and may change without notice. Prices may also vary due to exchange rate fluctuations. Final pricing will be confirmed before an invoice is issued.

• Payment must be completed by the specified deadline. If payment is not received, we reserve the right to cancel the order or make the items available for sale to other customers.

 

Condition of Merchandise

• Merchandise is purchased at events where packaging conditions may vary. Minor packaging damage, manufacturing imperfections, or cosmetic flaws may occur and will not be considered grounds for refunds or exchanges.

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Cancellations & Refunds

• All purchases are final. Cancellations or refunds will not be issued once an order has been processed, items have been purchased, or the event has concluded.

• If an item becomes sold out or unavailable after payment has been made, a refund will be issued for the unavailable item.

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Pickup & Shipping

• Shipping costs are the responsibility of the customer and will be added to the invoice where applicable.

• Any customs duties, import taxes, or additional fees imposed by the destination country are the responsibility of the customer.

• Customers are responsible for providing accurate shipping information. If a shipment is returned due to incorrect or incomplete address details, the customer will be responsible for any additional shipping costs required to resend the package.

• If convention pickup is selected, items must be collected before the end of the selected convention.

• Items not picked up by the end of the selected convention may be arranged for shipping. If the customer declines shipping, does not provide a delivery address, or fails to respond within the specified timeframe, the items will be considered abandoned and will be made available for sale without refund.

• Once items have been shipped, we are not responsible for shipping delays, loss, or damage caused by the carrier.

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Right to Refuse Service

• We reserve the right to refuse or cancel service at our discretion if a request cannot be fulfilled, violates event purchasing restrictions, or if customer behavior is deemed inappropriate or abusive.

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Communication

• Customers are responsible for providing accurate contact information and monitoring their email for updates regarding their order.

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Limitation of Liability

• We are not responsible for delays, cancellations, event changes, or circumstances outside of our control that may affect merchandise availability or purchase conditions.